Trader submissions

File a complaint

Use this form to report a challenge, payout, account or conduct issue involving a proprietary trading firm. IFTC is an independent private organisation and is not a regulator; submissions are reviewed on the information reasonably available.

First name

Last name

Email address

Prop firm concerned

Prop firm website (optional)

Date of the dispute

Type of issue

Challenge / account reference (optional)

Amount concerned (optional)

Describe what happened

Please explain the issue clearly and include the relevant dates, communications and actions already taken with the prop firm.

Supporting documents / screenshots (optional)

Screenshots, emails, payout confirmations, termination notices, invoices or challenge receipts. Accepted formats: JPG, PNG and PDF — Maximum 10 MB per file. Up to 5 files.

Submitting a complaint does not guarantee a decision in your favour, reimbursement or action against a firm. IFTC reviews submissions independently based on the information reasonably available.

Do not submit passwords, trading account login details, private keys, seed phrases or authentication codes.

I confirm that the information provided is accurate to the best of my knowledge and I consent to IFTC reviewing the information submitted and, where appropriate, contacting the firm concerned in relation to this complaint.